Why Did I Receive an Email Asking Me to E-Sign and Acknowledge a Document from Handbook?

Overview:

If you've received an email asking you to e-sign a document from Handbook, you might be wondering why this is happening and what action you need to take. This article explains why you received this email and why it’s important to sign the document.


Why Did I Get This Email?

You’ve likely received an email because your organization has requested you to review and sign a document or policy through Handbook. This is a common process for businesses and organizations to ensure that employees are aware of important policies and procedures, and that they acknowledge their understanding and compliance with these documents.


Here are a few reasons you may have received an e-signature request:

  • New or Updated Policies: Your organization may have introduced new policies, documents, workflows or updated existing ones that require all employees to review and agree to them. This ensures that everyone is on the same page and aware of the latest guidelines.
  • Compliance and Training: E-signing helps your company track that you’ve completed necessary training or reviewed required materials, ensuring compliance with regulations and internal procedures.
  • Automated Reminders: If you haven’t signed a document within the specified time, Handbook will send a reminder email prompting you to sign.


Why Do I Need to E-Sign (Acknowledge) the Document?

E-signatures help businesses ensure that all team members are informed and acknowledge important company documents. Here’s why e-signing is necessary:

  • Legal Compliance: Many businesses are required by law to have employees acknowledge certain policies, safety procedures, and training materials. E-signatures provide a legally binding record that confirms your agreement to those documents.
  • Accountability: E-signatures help track who has read and understood the documents. This is especially important in industries where it’s necessary to demonstrate that all employees have been trained and have acknowledged key policies, such as safety protocols or confidentiality agreements.
  • Streamlined Processes: Using e-signatures via Handbook simplifies the document management process for your organization. It reduces paperwork, increases efficiency, and makes it easier for everyone to stay up-to-date on important documents.


What Should I Do Next?

Follow the instructions in the email you received. The email should include a link to access the document that needs your signature.

  1. Click the link: Open the email and click on the link to access the document.
  2. Review the document: Carefully read through the document to make sure you understand the content.
  3. Sign the document: Once you’ve reviewed the document, you will be prompted to sign it electronically. Depending on your organization’s settings, you may be asked to confirm your identity. If your organization has created a test with the document, you may need to complete those as well during this process.
  4. Submit the signature: After signing, simply click the “Submit” button (or equivalent) to finalize the process.

If you have any questions or concerns about the document you are signing, don’t hesitate to reach out to your manager or the HR team before signing. There is a name on the email you received of who has asked you to sign the document.


Can I Change My Signature or Revoke It?

Once you’ve signed a document through Handbook, your signature is legally binding, but you can always reach out to your admin or HR team if you believe you made a mistake or need to revise your response. In some cases, your company may allow you to request a new version of the document or re-sign.


Need Help?

If you’re having trouble accessing or signing the document, feel free to reach out to your organization’s support team or contact Handbook’s customer support by clicking the Help icon in the app!

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