Deleting Documents
At Handbook, documents are never permanently deleted. Instead, you can archive them. This approach ensures your company always maintains a complete and accurate record of policy and training history.
Why We Archive Instead of Delete
Archiving allows us to preserve a full audit trail. This is critical for:
- Tracking employee acknowledgments
- Supporting compliance requirements
- Handling disputes or investigations
- Providing evidence during audits
By keeping this history intact, you protect your organization. Even when a document is no longer active, its past usage and employee interactions may still be relevant or required.
How to Archive a Document
To archive a document:
- Go to Edit Handbook
- Highlight the document you want to archive
- Click Archive
The document will be removed from the active view, but all history and acknowledgments will remain accessible for reporting purposes.
Why Am I Still Seeing It in Reports?
The Reports page shows all document history, including archived content. This is by design to support your audit trail.
To narrow your view:
- Use the filters on the left-hand side to focus on specific documents, dates, teams, or status.
If you're trying to view activity related to just one document, we recommend using the Activity Summary instead. It’s a more focused view designed for individual document tracking.
